Temporary Issue with Patient Intake Resolved on 17 Feb 2026 15:44:32 (UTC+00:00)
Jan 31st 7:00PM - 11:00 PM Eastern: Patients reported being unable to complete the intake process for certain forms. The problem was identified as the MedFiller bot prevention firewall abruptly terminating patient intake sessions during the final step of intake process (form submission and file upload). This briefly prevented patients to fully complete their portion of the form.
The issue has since being resolved and forms are being processed normally. If you continue to receive reports from patients unable to complete forms, please reach out to us via email at support at medfiller dot com
The issue has since being resolved and forms are being processed normally. If you continue to receive reports from patients unable to complete forms, please reach out to us via email at support at medfiller dot com
MedFiller has partnered with Hetrix Tools to track uptime and SLA commitments. on 5 Nov 2025 14:49:26 (UTC+00:00)
MedFiller users will now have complete transparency to any outages, unscheduled and scheduled system maintenance events. Please note that MedFiller account administrators have additional alternate channels of support and communications for such events. Monitoring of this page is not necessary it is only an addition to our standard communication channels for all non-administrative users.